TABLE OF CONTENT

Bridging Digital Divide
Bridging the Digital Divide: Best Practices at the Balik Pulau Telecenter Azizah Ahmad, Rafidah Abd Razak, Abdul Razak Rahmat, and Zulkhairi Md Dahalin	1
Strategies for Information and Communication Technology (ICT) Adoption in Rural Areas Huda Ibrahim, Nor Iadah Yusop, Zulkhairi Md Dahalin, Nor Farzana Abd Ghani, Azman Yasin,, and Mohd Khairudin Kasiran	7
Impact Analysis on Utilization of Telecenter: the Case of Telecentre in Baling Syahida Hassan, Yuhanis Yusof, Mohamad Amir Abu Seman, and Wan Rozaini Sheik Osman	14
Organizational and Capacity Building
Factors Influencing Cyber Café Users’ Ethical Behavior Zuriani Ahmad Zukarnain, Huda Ibrahim, Zulkhairi Md Dahalin, Nor Iadah Yusop, Rafidah Abd Razak,, and Wan Rozaini Sheik Osman	20
Capturing Tacit Knowledge for Assessing Employees’ Competency and Productivity Marzanah A. Jabar	27
Service Quality and Customer Satisfaction within Festival and Special Event Norazirah Ayob, and Abas Said	32
A Study of the Relationship between Transformational Leadership, Empowerment and Organizational Commitment Azman Ismail, Mohd Hamran Mohamad, Hasan Al-Banna Mohamed, Mohamad Nasir Saludin, Mokhtar Abdullah and Munirah Hanim Yusuf	38
Determining Factors of Knowledge Management Implementation in Knowledge-Based Organizations Rosmaini Tasmin, and Yap L S	45
Analyzing Accuracy and Accessibility in It Ethical Scenario Context Maslin Masrom, Zuraini Ismail, Rashidah Nural Anuar, Ramlah Hussein and Norshidah Mohamed	51
Strategic Performance Measurement System and Organisational Learning Rapiah Mohamed, Wee Shu Hui, Ibrahim Kamal Abdul Rahman,and Rozainun Abdul Aziz	58
Managers’ Perceptions of Human Capital: Important Attributes in the Malaysian Market Salina Daud, Noraina Mazuin Sapun, Nurazariah Abidin, and Jegatheesan Rajadurai	65
A Study on Factors Affecting Affective Organizational Commitment among Knowledge Workers in Malaysia Muhiniswari Govindasamy, and Sharmila Jayasingam	71
Economy
Assessing the Effect of Public Social Expenditure and Human Capital Development on Malaysian Economic Growth: A Bound Testing Approach Noraina Mazuin Sapuan and Nur Azura Sanusi	78
Knowledge Management on Banana Establishment: Growth and Yield Performance of Banana Lacatan Variety to Different Types of Fertilizer Mariano Rene F. Bales and Greta G. Gabinete	83
Knowledge Management on Banana Production: Effects of Types of Suckers on the Growth and Yield of Different Varieties of Banana Mariano Rene F. Bales and Jelly A. Brillon	88
Knowledge Management on the Use of Different Flower Inducers on the Growth Of Flowering Plants: Hydrangea (Hydrangea Macrophylla) Victoria S. Lastimoza, Mariano Rene F. Bales and Jelly A. Brillon	94
Education
Examining the Practice of Enterprise Architecture in Universiti Utara Malaysia: A Case Study Rafidah Abd Razak, Zulkhairi Md. Dahalin, and Mohamed Nasir Sibsi	100
Students Awareness and Requirements of Mobile Learning Services among Malaysian Students in the Higher Education Environment Naji Shukri Alzaza and Abdul Razak Yaakub	104
Competing Values Framework and Knowledge Management Processes in Malaysian Universities Sharimllah Devi,and Siong Choy Chong	110
Student’s Mobile Information Prototype (SMIP) for the Higher Education Environment Naji Shukri Alzaza and Abdul Razak Yaakub	116
Usability Matter Teaching the Indigenous Students with Courseware? Mudiana Mokhsin @ Misron, Zatul Amilah Shaffiei, Saiful Adli Suhadak, and Ariffin Abdul Mutalib	122
Development of IC-COM: Interactive Courseware for Learning Basic Computer System Components Muziah binti Muhammad, Ida Aryanie Bahrudin,Mohd Izzaddin Abu Nawawi,Isma Najwa Saharudin,Haniza Mohd Din,and Mohd Azuan Ali	128
Developing General View of Quality Models for E-Learning from Developers Perspective Majdi Abdellatief, Abu Bakar Md Sultan, Marzanah A.Jabar, and Rusli Abdullah	133
A Review on E-Learning Development and Implementation in Developing Countries (Case Study of Iran) Siavash Omidinia, Maslin Masrom, and Harihoddin Selamat	140
Knowledge Management in Academia: A Case Study - IIT Delhi Mayank Kumar and Anuraag Gupta	145
Dynamic Multimedia Content Creation for Independent Learner: A Web Based Learning Environment Hoh Ming Chee, Choo Wou Onn, and Siew Pei Hwa	151
Implementation of LMS among Private Higher Learning Institutions in Malaysia Hoh Ming Chee, Choo Wou Onn, and Siew Pei Hwa	157
Knowledge Sharing among Academics in Institutions of Higher Learning Ayman Bassam Nassuora, and Shahizan Hassan	164
Using Multipoint and Interaction Design to Leverage Collaboration among Primary School Students Hussin A. A. Mahmoud and Suhaidi Hassan	174
An Empirical Investigation on the Role of Experience in Tacit Knowledge Acquisition in Malaysian Academia Haryani Haron, Siti Arpah Noordin, and Rose Alinda Alias	180
Guidelines of Assistive Courseware (AC) for Hearing Impaired Students Ariffin Abdul Mutalib and Faizah Maarof	186
Assistive Courseware for the Visually Impaired based on Theory of Multiple Intelligence Nurulnadwan Aziz, Nur Hazwani Mohamad Roseli, Erratul Shela Eshak, and Ariffin Abdul Mutalib	192
The Relationship Between Knowledge Management Practices (KMP) and Academic Performance: A Case Study In Universiti Teknologi Mara (UiTM) Terengganu Norrini Muhammad, Baharom Ab. Rahman,Yau`Mee and Hayati Hj Mohamed Yusof	198
Commercialisation Activities of Research Results among Academic Researchers in Malaysia Noorulsadiqin Azbiya Yaacob, Amran Md Rasli, Aslan Amat Senin, and Siti Norezam Othman	205
Does Decision Making Styles Differ by Leadership Hierarchical Level, Knowledge and Demographic Profile in Higher Education Institutions? Nik Maheran Nik Muhammad, Filzah Md. Isa, and Siti Norezam Othman	212
Collaboration In Problem-Based E-Learning: Requirements Engineering Activity Noorihan Abdul Rahman, and Shamsul Sahibuddin	217
E-Learning: Design Strategies for Promoting Zakirah Othman, and Amran Muhammad	222
Measuring Knowledge Transfer as Learning Outcome Korawan Seubsom and Zulkhairi Md Dahalin	227
Generic Functional Requirements for Effective School Parents Interaction System (SPIS) Mohamed Ali Saip, Noorfaizalfarid Mohd Noor, Jamaiah Haji Yahaya, Fauziah Baharom, and Mohd. Zabidin Husin	233
Arabic Language Learning (ALL) for Kids Trigui Mohamed Salim, Abdul Nasir Zulkifli, Nur Fadziana Faisal Mohamed, Abd Hadi Abd Razak and Mohd. Nizam Saad	239
Industry
An Investigation of Key Adoption of Non-business E-Commerce in Malaysia Oswald Aisat Igau, Abdul Wahid Mohd Kassim, Sulaiman Tahajuddin, Nelson Oly Ndubisi, and Mohamad Ghozali Hassan	245
Knowledge Management Adoption among Malaysia’s SMEs: Critical Factors Tan Nya Ling, and Lim Yuh Shan	250
Project Learning Practice of Quantity Surveying Firms Hamzah Abdul Rahman, Ali Mohammed Alashwal and Zatil Hidayah Jamaludin	258
A Study on Competitiveness Rivalry and Services of Technology Development in Port Klang: Case Study in Westport, Malaysia M. Nik Azli, J. Jagan, M.S. Roszita, and A.H .Saharuddin	266
Subcontracting System-A Platform Fostering Technology Transfer in the Hong Kong Building Projects Andy K. W. Ng and Caroline T. W. Chan	271
Information Technology for Knowledge Management in Malaysia: the Effects of Organisational Factors Fadhilah bt. Aman, and Ashley Aitken	277
Knowledge Management Strategy Planning: Methodology for a Life-Insurance Company Adeline du Toit and Carina de Villiers	283
A Study on Malaysia Consumer Perception towards Buying an Automobile Choy Johnn Yee, Annie Ng Cheng San, and Ch'ng Huck Khoon	290
The Rotterdam Rules and Negotiable Electronic Transport Documents in Letter of Credit Business Roberto Bergami	296
An Instrument to Assess Organizational Readiness to Implement Knowledge Management Process Mohamed Jalaldeen Mohamed Razi, and Nor Shahriza Abdul Karim	302
The Articulation of Km Strategy in Public Sector Organizations Asleena Helmi	308
Customized Knowledge Management Success Factors for Iranian Organizations Nasrin Dastranj Mamaghani, Reza Samizadeh,and Fatemeh Saghafi	314
Cultural Management and Its Impact on Quality Performance Norhayati A. Rahman and Rosmaini Tasmin	321
Free Wifi as Strategic Competitive Advantage for Fast-Food Outlets Nor Iadah Yusop, Lee Kok Tiong, Zahurin Mat Aji and Mohd Khairudin Kasiran	327
Designing a Model for Implementing Knowledge Management in Project-Based Organizations: Case Study of Patsa Co. Nazanin Shahrokhi	332
Knowledge Management Perception: an Exploratory Study of a Payphone Company in Malaysia Mohd Misron Omar, Romiza Md Akhir, Azlina Shaikh Awadz, and Noor Raihan Abdul Hamid	337
Knowledge Transfer Capability among Technology-Based Firms in Malaysian Technology Parks Suhaimi bin Mhd Sarif and Yusof bin Ismail	342
Managerial Perspectives on Bio-Technology International Strategic Alliances: The Case of Malaysian Firms Ahmad Bashawir Abdul Ghani and Muhammad Subhan	347
Evidence-Based Clinical Knowledge Assistance towards Supplementing Patient Referral Letters for Evidence Informed Decision Making Zafar Hashmi, and Tatjana Zrimec	357
Quality Assurance Practice Impact on Customers’ Satisfaction: A Case Study in IIUM Asia AL-Otaibi and Abdulrahman Saad Aldawood	362
Knowledge and Practice Involving Disaster Management Nizamuddin bin Zainuddin, Badruddin A. Rahman, and Norita Deraman	468
Factors Influencing Doctors’ Satisfaction of Electronic Medical Records: A Survey in Malaysian Public Hospitals Mohd Haslina, Syed-Mohamad Sharifah Mastura, Baharom Fauziah, Muhd. Darus Norida, and Hashim Nor Laily	375
Information Theory
Islamic Conceptualisation of Knowledge Management Muhamadul Bakir Yaakub	379
Quality Research Framework: Enumerative Study vs. Analytic Study from Deming's Perspective Kang Eng Thye	384
Investigating Role of Service Knowledge Management System in Integration of ITIL V3 and EA Akbar Nabiollahi, Rose Alinda Alias, and Shamsul Sahibuddin	389
Affective Engineering: What Is It Actually? Fakhrul Anuar Aziz, Husniza Husni, and Zulikha Jamaludin	394
Extending the Technology Acceptance Model to Account for Social Influence, Trust, and Integration for Pervasive Computing Environment: A Case Study in University Industri Selangor Farahwahida Mohd, Faudzi Ahmad, Norsila Samsudin, Suhizaz Sudin	399
Knowledge Creation and Knowledge Sharing
An Integrated Framework for Knowledge Audit and Capture Mohd Sharifuddin Ahmad	404
Knowledge Sharing Practice: Comparison of Offline and Online Communities Naziffa Raha Md Nasir	409
Developing a Simulation Game to Facilitate Acquisition of Knowledge on Road Safety for School Children Mazeyanti M Ariffin, Nazleeni Samiha Haron,and Irzan Ashraf Abd Aziz	413
The Effect of Ethno/Lingo Diversity on Knowledge Sharing in Groups Seyyedali Ziaei, Khalil Md Nor, and Steven Walczak	418
Knowledge Sharing Requirements for Single Mother Sharifah Rabeah Syed Taha, Azizah Abdul Rahman and Wardah Zainal Abidin	426
Electronic Knowledge Sharing in Oil and Gas Sector: A Grounded Theory Approach Sureena Matayong,Ahmad Kamil Mahmood,and Mazeyanti Mohd Ariffin	432
Learning Factors of Public Sector Accountants and Sharing Process of Tacit Knowledge Kalsom Salleh, Syed Noh Syed Ahmad and Syed Omar Sharifuddin Syed Ikhsan	440
Evaluation of Senior ICT Requirement Based on Knowledge Sharing Framework Sharanjit Kaur Dhillon, Azizah Abdul Rahman, and Wardah Zainal Abidin	446
Effect of Individual Factors on Knowledge Sharing Eugene Okyere -Kwakye, Khalil Md Nor, Seyyedali Ziaei, and Huam Hon Tat	453
Barriers of Knowledge Sharing in Malaysian Hotels Shahrbanoo Gholipour Freydouni and Peter Woods	461
The Effect of Knowledge Sharing on Organizational Performance in Small and Medium Enterprises Rohana Ngah, and Abdul Razak Ibrahim	467
Reward System and Leadership Role as Key Factors Influence Knowledge Sharing Behavior among Academicians in Iran: An Empirical Study Shiva Jahani,T. Ramayah, and Azura Abdullah Effendi	473
A Virtual Repository Approach to Departmental Information Sharing Zulikha Jamaludin, and Wan Hussain Wan Ishak	479
Intranet Supported Knowledge Sharing Behavior: A Case Study at Selected Malaysian Companies Mohamad Noorman Masrek, and Kamarularifin Abdul Jalil	485
Network Technologies
Security Validation of Smartcard: MCOS Nik Azmi Nik Omar, and Saadiah Yahya	490
Collaborative Caching for Distributed Mobile Database Query Processing Mohamed Ahmed Elfaki, Hamidah Ibrahim, and Ali Mamat, and Mohamed Othman	496
The Potential Use of Mobile Phone Technology for Knowledge Sharing among Academics in Institution of Higher Learning Ayman Bassam Nassuora and Shahizan Hassan	502
Security Policy Integration Based on Role-Based Access Control Model in Healthcare Collaborative Environments Teo Poh Kuang and Hamidah Ibrahim	515
Knowledge Creation and Sharing. Geographical and Network Perspectives Andrea Schiffauerova and Catherine Beaudry	522
Evaluating the Accessibility of Malaysia E-Government Website Wan Abdul Rahim Wan Mohd Isa, Muhammad Rashideen Suhami and Noor Ilyani Safie	528
Web-Based Appointment System Using Short Message Service Technology: Usability Aspect Mohd Helmy Abd Wahab, Ooi Lee Lee, Ariffin Abdul Mutalib, Norlida Hassan, Roslina Mohd Sidek, and Mohamad Farhan Mohamad Mohsin	534
Scientific Data Sharing Using Clustered-Based Data Sharing (CDS) in Grid Environment Rohaya Latip, Hamidah Ibrahim and Feras Ahmad Al-Hanandeh	540
Software Engineering
Adopting Agile Approach: A Case in Malaysia Mazni Omar, Sharifah-Lailee Syed-Abdullah, and Azman Yasin	544
Applying Unified Modeling Language (UML)-Use Case Diagram into a Developing Prototype Malay Grammar Checker System Suhaimi Ab. Rahman	550
Where Are the Female Developers? Exploring the Gender Issues in Open Source Software Innovation Process Musyrifah Mahmod, Shafiz Affendi Mohd Yusof and Zulkhairi Md. Dahalin	555
Development of Simplified Inventory System with Online Synchronize Capability Choo Wou Onn, Chua Sook Ching, Chue Wen Yeen, and Lee Lam Hong	561
Developing a Rubric Matrix for Evaluating Knowledge Management Capabilities Azizah bt Abdul Rahman and Sara Hassani	568
Systematic Organization of Multi-Criteria for Effective Tender Evaluation Using Balanced Scorecard Approach Fauziah Baharom, Norida Muhd Darus, Haslina Mohd, Salina Ismail, Maznah Mat Kasim, Norita Md Norwawi	575
Evaluation on Knowledge Management Process in Very Small Software Companies: A Survey Shuib Basri and Rory V. O’Connor	581
Artificial Intelligence
Document Categorizer Agent for Computer Science Academic Papers Chekima Khalifa	587
Applying Agent Technology in Personal and Team Software Process Environment Rusli Abdullah and Erizal Kamal Misran	591
The Use of Ontology Using Protégé Ontology Editor Tool in Developing Syllabus Management System Chandrika Mohd Jayothisa and Mohd Syazwan Abdullah	596
Applying Data Mining Classification Techniques for Employee’s Performance Prediction Hamidah Jantan, Mazidah Puteh, Abdul Razak Hamdan and Zulaiha Ali Othman	601
Using Metadata Analysis and Base Analysis Techniques in DQ Framework for DW Azwa Bin Abdul Aziz, Md. Yazid Mohd. Saman and Mohd. Pouzi Hamzah	608
Rule-Based Knowledge Representation for Modality Learning Style in AIWBES Rahmah Mokhtar, Nor Azan Mat Zin and Siti Norul Huda Sheikh Abdullah	614
Graph-Based Conflict Rectification Using Strike Gesture Approach in Timetabling System (Corects) Yong Tien Fui, Choo Wou Onn, Chue Wen Yeen and Kok Hui Meian	618
The Acceptability of Iris-Based Authentication for Public Domain: An Instrumental Design Jimoh Rasheed Gbenga and Norshuhada Shiratuddin	624
Towards A Better Feature Subset Selection Approach Omar A. A. Shiba	629
Construction of Batik Heritage Ontology Through Automated Mapping Syerina Azlin Md Nasir and Nor Laila Md Noor	633
Malay Interrogative Knowledge Corpus Fatimah Sidi, Marzanah A. Jabar, Mohd Hasan Selamat,Abdul Azim Abdul Ghani, Md Nasir Sulaiman, and Salmi Baharom	639
The Impact of Population Size on Knowledge Acquisition in Genetic Algorithms Paradigm: Finding Solutions in the Game of Sudoku Nordin Abu Bakar and Muhammad Fadhil Mahadzir	644
Discovering Heuristic Knowledge in An Ant Colony Optimization Technique Mohd Razif Shamsuddin, Nordin Abu Bakar and Rosnawati Abdul Kudus	649
Ontology Merging and Matching Using Ontology Abstract Machine Gopinath Ganapathy and Ravi Lourdusamy	654
Data Mining Through Internet Search Engines: the Case of for Islamic Management Materials Suhaimi bin Mhd Sarif and Yusof bin Ismail	661
A Fuzzy Approach for Prioritizing Selection Criteria Rinki Yadav, Vincent KT Khoo and Shee Mooi Yee	666
A Frequent Pattern Mining Algorithm Based on FP-Growth without Generating Tree Hossein Tohidi and Hamidah Ibrahim	671
IHK: Intelligent Autonomous Agent Model and Architecture towards Multi-Agent Healthcare Knowledge Infostructure Zafar Hashmi and Somaya Maged Adwan	677
Automatic Event Detection on Reuters News A.Y. Mohamad, S.M.F.D Syed Mustapha and M.S. Razali	683
Using ontology to Build News Network M.S. Razali, A.Y. Yusufie and S.M.F.D. Syed Mustapha	687
Searching on the Web: The Impact of User Knowledge on Search Satisfaction Fadhilah Mat Yamin, and T. Ramayah	691
Evolution Strategies for Evolving Artificial Neural Networks in an Arcade Game Tse Guan Tan, Jason Teo and Patricia Anthony	697
Miscellaneous
Malaysia Seaport Development: A Study on New Entrants and Supplier Based on Michael E. Porter Competitiveness Forces Model at Westport, Port Klang Malaysia B.Noorlee, J.Jagan, M.S.Roszita, A.H.Saharuddin	701
Improving the Nursing Knowledge Using Personal Digital Assistant Ahmad Mohammad Ali Qtaishat, Mohd Syazwan Abdullah, Wan Rozaini Sheikh Osman, Bilal Ali Yassin Alnasser	705
Construction of Extended Technology Acceptance Model of Electronic Medical Records in Jordan: The Influence of Doctors’ Self-Efficacy and Perceived Behavioral Control Ola Thaseer Khorma , Fauziah Baharom, Haslina Mohd	714
E-Learning: The New Learning Landscape-A Gateway to Openess and Learning in Today’s World P.V.Raj Kumar	720
Construction of Extended Adoption Model of CRM systems at the Healthcare Organizational level in Malaysian Private Hospitals Khalid Ali Rababah, Haslina Mohd, Huda Ibrahim, Aniza Mohamed Din	726

 

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