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INDUSTRY CLUSTERS: AN ANTIDOTE FOR KNOWLEDGE SHARING AND COLLABORATIVE INNOVATION?  
Julia Connell, Michael Thorpe 1
KNOWLEDGE AUDIT MADE COMPREHENSIVE THRU 6 STAGES  
Aruntethy Bai Ganasan, Dhanapal Durai Dominic P. 14
PROPOSED RESEARCH MODEL FOR STUDENTS ACCEPTANCE OF M-LEARNING SERVICES AMONG MALAYSIAN HIGHER EDUCATION  
Naji Shukri Alzaza, Abdul Razak Yaakub 21
UNAPPARENT INFORMATION REVELATION FOR COUNTERTERRORISM: VISUALIZING ASSOCIATIONS USING A HYBRID GRAPH-BASED APPROACH  
Norshuhani Zamin, Alan Oxley 30
THE RELATIONSHIPS AMONG KNOWLEDGE MANAGEMENT PROCESSES, INNOVATION, AND ORGANISATIONAL PERFORMANCE IN THE IRAQI MOBILE TELECOMMUNICATION SECTOR  
Laith Ali Yousif Al-Hakim and Assoc. Prof Dr. Shahizan Hassan 38
KNOWLEDGE MANAGEMENT MECHANISMS FOR ATTRITION CONTROL IN PRIVATE HIGHER LEARNING INSTITUTIONS  
Muthukkaruppan Annamalai, Sabiroh Md Sabri and Salmiah Amin 47
A FRAMEWORK FOR FORMULATING MALAYSIA’S PUBLIC POLICY THROUGH CITIZEN E-PARTICIPATION  
Mohamad Aizi Bin Salamat, Shahizan Hassan, Mohd Farhan Md Fudzee, Azizul Azhar Ramli 55
KNOWLEDGE MANAGEMENT IN GLOBALLY DISTRIBUTED SOFTWARE DEVELOPMENT TEAMS: SENSEMAKING CHALLENGES  
Aini Aman, Brian Nicholson 63
TOWARDS DEVELOPING AN INTEGRATED MATURITY MODEL FRAMEWORK FOR MANAGING AN ENTERPRISE BUSINESS INTELLIGENCE  
Chuah Min Hooi, Wong Kee Luen 69
USEFULNESS OF CASH FLOW IN BUSINESS DECISION MAKING  
Noor Afza Amran, Abdi Nassir Ali Abdi 75
REQUIREMENT ANALYSIS APPROACH FOR UNIVERSITI UTARA MALAYSIA (UUM) LIBRARY DATA WAREHOUSE  
Azman Ta’a, Muhammad Shahbani Abu Bakar, Mohd Syazwan Abdullah, Haider AbdulKadhim Alwan 81
BEHAVIOR USAGE MODEL TO MANAGE THE BEST PRACTICE OF E-LEARNING  
Songsakda Chayanukro, Massudi Mahmuddin, Husniza binti Husni 87
KNOWLEDGE AUDIT ROLES AND CONTRIBUTIONS TOWARDS CONTINUOUS QUALITY IMPROVEMENT: A REVIEW  
Azizah Abdul Rahman, Nur Syufiza Ahmad Shukor 93
FACTORS THAT IMPEL INDIVIDUALS? TO SHARE KNOWLEDGE  
Eugene Okyere-Kwakye 98
PREDICTION ACCURACY MEASUREMENTS FOR ENSEMBLE CLASSIFIER  
Abdullah, Ku Ruhana Ku-Mahamud 104
PRIORITIZATION OF CRITERIA IN TEACHER-CANDIDATE SELECTION PROCESS BY A PAIRWISE COMPARISON METHOD  
Maznah Mat Kasim, Razamin Ramli, Haslinda Ibrahim, Mohd Izam Ghazali, Fazillah Mohmad Kamal, S.Vikneswari 110
KNOWLEDGE MANAGEMENT AND BUSINESS PERFORMANCE OF CASUAL DINING RESTAURANTS IN MALAYSIA  
Abdul Rahim Othman, Mohd Sobri Don 115
INTERNATIONAL NUCLEAR INFORMATION SYSTEM (INIS): MALAYSIA'S CONTRIBUTION FOR NUCLEAR KNOWLEDGE PRESERVATION  
Mohd Hafizal Yusof, Mohd Hasnor Hassan, Habibah Adnan, Iberahim Ali 122
KNOWLEDGE MANAGEMENT IN MALAYSIAN NUCLEAR AGENCY: THE FIRST 40 YEARS  
Habibah Adnan, Norzehan Ngadiron, Iberahim Ali 127
HRM AND KM AS CATALYSTS OF ENVIRONMENTAL PERFORMANCE: A CONCEPTUAL FRAMEWORK  
Yin-Kuan Ng, Peter Sin-Howe Tan, Chee-Yang Fong, Choy-Har Wong 133
COMPETITIVE PRIORITIES, COMPETITIVE ADVANTAGE AND PERFORMANCE OF REAL ESTATE FIRMS IN DUBAI  
Mustafa Zakaria, Hishamuddin Dahalan, Anwar Salem Omair Musaibah 139
KNOWLEDGE BASED HELPDESK SYSTEM IN NUCLEAR MALAYSIA  
Mohamad Safuan Sulaiman, Abdul Muin Abdul Rahman, Norzalina Nasirudin, Khairiel Adyani Abd. Ghani, Abd. Aziz Mhd. Ramli, Mohd. Ashhar Hj. Khalid 144
DESIGNING FOR PRIVACY FROM ISLAMIC PERSPECTIVES USING VALUE SENSITIVE DESIGN  
Fadzlin Ahmadon, Rosmawati Nordin, Rashidah Md. Rawi 150
INVESTIGATING THE EFFECT OF INTELLECTUAL CAPITAL ON BANK PERFORMANCE IN MALAYSIA  
Rosli Mahmood, Rosni Abd Wahid 155
INCORPORATING MULTIPLE INTELLIGENCE INTO ELECTRONIC TEACHING MATERIAL IN SUPPORTS OF USABILITY ASPECT  
Ariffin Abdul Mutalib 163
BUSINESS PROCESS RE-ENGINEERING OF E-CATALOGUE DISTRIBUTION PROCESS  
Zulkhairi Md. Dahalin, Siti Fatimah Yusof 169
KNOWLEDGE SHARING ANDTRANSFER THROUGH TABLEEGHI JAMAAT AMONG MUSLIMS IN INDIA  
Mehtab Alam Ansari 173
BRIDGING INFORMATION AND KNOWLEDGE USING CODIFICATION TECHNOLOGY IN REQUIREMENTS ELICITATION PROCESS  
Noraini Che Pa, Sa’adah Hassan 179
EMERGING PERSONAL INTELLIGENCE IN COLLECTIVE GOALS: DATA ANALYSIS ON THE BOTTOM-UP APPROACH FROM PKM TO OKM  
Shahrinaz Ismail, Mohd Sharifuddin Ahmad 184
KNOWLEDGE MANAGEMENT IMPLEMENTATION IN INFORMATION SOCIETY: A STUDY OF IIUM LIBRARY  
Nafisat Afolake Adedokun-Shittu, Abdul Jaleel Kehinde Shittu 189
KNOWLEDGE STRATEGY: THE WAY TO SUSTAIN COMPETITIVE ADVANTAGE FOR TECHNOLOGY-BASED ENTERPRISES  
Suhaimi Mhd Sarif, Yusof Ismail 197
SOCIO-PLEASURE IN DIGITAL STORYBOOK  
Ariffin Abdul Mutalib 203
DATA WAREHOUSE DESIGN FOR MOBILE ENVIRONMENT  
Muhamad Shahbani Abu Bakar, Azman Ta'a 208
COMMUNITIES OF PRACTICE FOR INTER-ORGANIZATIONAL KNOWLEDGE MANAGEMENT: AN EMPIRICAL STUDY  
Sujata N Gamage 213
PERSUASION KNOWLEDGE TRANSFER: A CONCEPTUAL MODEL  
Aeni Zuhana Saidin, Catriona Macaulay, Nick Hine 219
INVESTIGATING THE RELATIONSHIP AMONG KNOWLEDGE MANAGEMENT, HUMAN RESOURCES MANAGEMENT PRACTICES AND INNOVATION: A CONCEPTUAL STUDY OF MALAYSIA SMES  
Tee Chee Wee, Oon Kam Hoe, Kuek Thiam Yong, Chua Beng Hui 225
KNOWLEDGE DISCOVERY IN DATABASES: A KNOWLEDGE MANAGEMENT STRATEGIC APPROACH  
Akanmu, Semiu A., Shamsuddeen Rabi'u 231
KNOWLEDGE-BASED EMERGENCY MANAGEMENT INFORMATION SYSTEMS: AN ARCHITECTURE USING DERMIS PRINCIPLES  
Magiswary Dorasamy, Murali Raman, Saravanan Muthaiyah, Maniam Kaliannan 237
B2C QUALITY EVALUATION FACTORS FROM JORDANIAN CONSUMER PERSPECTIVE  
Faudziah Ahmad, Jamaiah Yahaya, Omar Tarawneh, Fauziah Baharom, Alawiyah Abd Wahab 243
LEARNING OBJECT FOR THE HEARING-IMPAIRED: DESIGN AND DEVELOPMENT OF KOSWER PENDIDIKAN ISLAM TUNAKERNA (KOSPIT)  
Ariffin Abdul Mutalib 248
MALAYSIA INDIGENOUS HERBS KNOWLEDGE REPRESENTATION  
Zulazeze Sahri, Sharifalillah Nordin, Haryani Harun 253
UTILIZING ULū AL-ALBāB APPROACH FOR MANAGING ORGANIZATIONAL KNOWLEDGE ASSETS  
Suhaimi Mhd Sarif, Yusof Ismail 260
BIBLIOMETRICS, REFERENCE ENHANCED DATABASES AND RESEARCH EVALUATION  
Muzammil Tahira, Rose Alinda Ilyas, Aryati Bakri 267
KNOWLEDGE TRANSFER OF THE WIRELESS HEALTHCARE APPLICATION IN RURAL COMMUNITY: A CASE STUDY IN BALING KEDAH  
Massudi Mahmuddin, Mazida Ahmad, Rosmadi Bakar, Mawarny Md. Rejab, Noraziah Che Pa, Ahmad Tajudin Baharin 275
AGILE DEVELOPMENT METHODS FOR DEVELOPING WEB APPLICATION IN SMALL SOFTWARE FIRMS  
Faudziah Ahmad, Fauziah Baharom, Moath Husni 281
VEXING ISSUES OF KNOWLEDGE SHARING: THE CASE STUDY OF THE WIKI INITIATIVE IN A MALAYSIAN PUBLIC ORGANIZATION  
Khairil Hizar Md Khuzaimah, Padzil @ Fadzil Hassan, Keoy Kay Hooi, Roznita Othman 286
FACTORS INFLUENCING INTERDEPARTMENTAL INFORMATION SHARING PRACTICE IN ELECTRONIC GOVERNMENT AGENCIES  
Mohd Razalan Bin Kamal, Dalbir Singh Valbir Singh, Kamsuriah Ahmad 292
THE BENEFITS OF AND CHALLENGES FACED BY WORLDWIDE FEDERAL GOVERNMENTS IN IMPLEMENTING THE TELEWORK PROGRAM  
Kang Eng Thye, Wan Rozaini Sheikh Osman, Nafishah Othman, Rafidah Abd. Razak, Zahurin Mat Aji @ Alon 299
ADOPTION OF E-VOTING SYSTEMS: A CASE STUDY OF INDEPENDENT NATIONAL ELECTORAL COMMISSION (INEC), NIGERIA: A PRELIMINARY STUDY  
Salimonu Rasheed Ishaq, Jimoh, R.G., Wan Rozaini Sheikh Osman, Abdul Jaleel Kehinde Shittu 304
KNOWLEDGE MANAGEMENT INFRASTRUCTURE: PRELIMINARY EVIDENCES OF MALAYSIAN BANKING PRACTICE  
Meisam Hamidi, Azira Abd Aziz, Nazirah Mat Sin, Woods, P 309
TRUST AND ITS RELATIONSHIPS WITH KNOWLEDGE SHARING AND VIRTUAL TEAM EFFECTIVENESS  
Faizuniah Pangil, Chan Joon Moi 315
A PROCESS FRAMEWORK TO CAPTURE TACIT KNOWLEDGE USING STORYTELLING  
Khairul Shafee Bin Kalid, Ahmad Kamil Mahmood 322
USAGE OF CALL GRAPH FOR REPRESENTING SOFTWARE COMPONENT INTERACTIONS  
Nor Laily Hashim, Nooraini Ismail 329
A CONCEPTUAL MODEL OF KNOWLEDGE WORK PRODUCTIVITY FOR SOFTWARE DEVELOPMENT PROCESS: QUALITY ISSUES  
Mohd Zairol Yusoff, Massudi Mahmuddin, Mazida Ahmad 334
CONTRIBUTION OF GENDER TOWARDS OPEN SOURCE SOFTWARE: A PRELIMINARY STUDY  
Musyrifah Mahmod, Zulkhairi Md. Dahalin, Norsiah Abdul Hamid, Azizah Ahmad 343
THE ROLE OF INFORMATION AND MEMORY IN SHAPING ORGANISATIONAL IMPROVISATION  
Darwina Arshad, Hendrik Lamsali 349
MULTI-AGENT REPUTATION POINT SYSTEM FRAMEWORK  
Shahrinaz Ismail, Mohd Sharifuddin Ahmad 354
ASSESSING GENERATION Y READINESS TO MEET JOB DEMAND: A CASE STUDY OF INTERNSHIP STUDENTS AT LARGE GOVERNMENT INVESTED COMPANY  
Romiza Md Akhir, Misron Omar, Azlina Shaikh Awadz, Noor Raihan Abdul Hamid 360
EVALUATING CUSTOMER SATISFACTION OF TRAINING PROVIDER: A CASE STUDY IN JOHOR BAHRU  
Anizan Ali, Mohd Saiful Izwaan Saadon, Khairul Za''im Kamarulzaman 364
KNOWLEDGE MANAGEMENT IN PUBLIC UNIVERSITY: EMPIRICAL RELATIONSHIP BETWEEN LEARNING ORGANISATION AND KNOWLEDGE MANAGEMENT PROCESS OF TACIT KNOWLEDGE  
Kalsom Salleh 369
THE REVIEW OF INTEGRATIVE MEDICINE PRACTICE’S STRENGTHS AND WEAKNESSES WORLDWIDE  
Kang Eng Tye, Lim Thong Soon 374
CONCEPTUAL FRAMEWORK OF KNOWLEDGE GROWTH FOR ENHANCING ORGANIZATIONAL KNOWLEDGE CAPITAL  
Zuher Hamed Al-Omari, Mohd Sharifuddin Ahmad 380
DATA MANAGEMENT OF TRIPLE QUORUM REPLICATION (TQR) FOR DATA GRID  
Rohaya Latip, Feras Ahmad Hanandeh, Mohd Helmy Abd Wahab, Tazquia Mizan 387
THE INFLUENCE OF MARKET ORIENTATION AND BRAND EQUITY ON SMES PERFORMANCE  
Azmi Amat Murjan, Salniza Md Salleh 391
CORE ELEMENTS OF DIGITAL STORYTELLING FROM EXPERTS’ PERSPECTIVE  
Tenh Hock Kuan, Norshuhada Shiratuddin, Harryizman Harun 397
ELICITING TACIT KNOWLEDGE FROM SPECIAL EDUCATION TEACHERS  
Norsyahida Ghazali, Azizah Abdul Rahman, Mahadi Bahari 403
EDUCATION AND TRAINING IS A KEY SUCCESS FACTOR OF KNOWLEDGE MANAGEMENT IMPLEMENTATION: A CASE STUDY  
Yip Mum Wai, Alex Ng Hou Hong, Sabariyah Din, Nooh Abu Bakar 409
KNOWLEDGE MANAGEMENT AND ACADEMIC PERFORMANCE: AN EMPIRICAL STUDY OF IRAQI HEIS  
Ammar A. Ali Zwain, Lim Kong Teong, Siti Norezam Othman 413
BRAND LOYALTY AS A MEDIATOR OF THE RELATIONSHIP BETWEEN BRAND TRUST AND BRAND PERFORMANCE  
Mohd Noor Mohd Shariff, Sri Murni Setyawati, Kristina Anindita H. 420
INITIAL MODEL BASED MALAYSIA REGULATIONS BROADBAND TECHNOLOGY OVER POWER LINE NETWORKS  
Wan Rozaini Sheik Osman, Kashif Nisar, Abdallah Mahmoud Mousa Altrad 425
TAX PROFESSIONALS’ VIEWS ON CONTINUING PROFESSIONAL DEVELOPMENT (CPD) PROGRAMS IN MALAYSIA  
Noraza Mat Udin, Nor Aziah Abdul Manaf, Zuaini Ishak, Rusniza Abdul Rahman 429
ELECTRONIC GOVERNMENT: THE LEVEL OF IMPLEMENTATION IN THE STATE OF PAHANG  
Mohd Zainudin Othman, Zainol Bidin, Mohd Noor Azman Othman, Mas Anom Abdul Rashid 435
LÉVY MUTATION IN ARTIFICIAL BEE COLONY ALGORITHM FOR GASOLINE PRICE PREDICTION  
Zuriani Mustaffa, Yuhanis Yusof 441
ROADMAPPING SYSTEM FOR KNOWLEDGE GENERATION, STORAGE, AND SHARING  
Yee Choy Leong 447
COMPENSATION PRACTICES AND TRANSFORMATIONAL LEADERSHIP INFLUENCES ON INTENTION TO STAY: THE MEDIATING ROLE OF PERCEIVED ORGANIZATIONAL SUPPORT  
Md Lazim Mohd Zin, Siti Zubaidah Othman, Faizuniah Pangil 453
BOARD EFFECTIVENESS, MANAGERIAL OWNERSHIP AND COMPANY PERFORMANCE  
Aza Azlina Md Kassim 460
THE DETERMINANT OF ONLINE PURCHASING BEHAVIOUR IN MALAYSIA BASED ON TECHNOLOGY ACCEPTANCE MODEL (TAM)  
Nordin Abdul Jamil, Nik Kamariah Nik Mat 466
CLASSIFICATION OF MACHINE LEARNING ENGINES USING LATENT SEMANTIC INDEXING  
Yuhanis Yusof, Taha Alhersh, Massudi Mahmuddin, Aniza Mohamed Din 472
TECHNOLOGY TO ENHANCE LEARNING: THE JORDANIAN EXPERIENCE  
Mohammad Mansour Fawwaz Al-Khasawneh, Huda Binti Hj Ibrahim 477
AN INTERACTION BETWEEN SCTP AND ON DEMAND MANET ROUTING PROTOCOLS  
Fazli Azzali, Khuzairi Mohd Zaini, Baharudin Osman, Azizi Abas, Fahrurrozi Lubis 483
RASCH ANALYSIS ON INDIVIDUAL COGNITIVE STYLES FOR MUSEUM LEARNING PERFORMANCES  
Asmidah Alwi 488
KNOWLEDGE TRANSFER IN NON-COLLOCATED SOFTWARE ARCHITECTURE DEVELOPMENT: FROM THE PERSPECTIVE OF ANALYSTS AND SOFTWARE ARCHITECTS  
Salfarina Abdullah, Marzanah A. Jabar, Sazly Anuar 494
A REQUIREMENT MODEL FOR MANAGING INVENTORY OF RAW FOOD MATERIALS  
Nor Laily Hashim, Nor Zahirah Mohd Ghouse, Nooraini Ismail 503
THE INFLUENCE OF THEORIES ON FACTORS AFFECTING KNOWLEDGE SHARING AND ITS RELATIONSHIP WITH INNOVATION AND ORGANIZATIONAL PERFORMANCE  
Noorazah Md Noor, Juhana Salim 509
NORMALIZATION OF COMMON NOISY TERMS IN MALAYSIAN ONLINE MEDIA  
Norlela Samsudin, Mazidah Puteh, Abdul Razak Hamdan, Mohd Zakree Ahmad Nazri 515
DECISIONAL GUIDANCE FOR COMPUTERISED PERSONAL DECISION AID (COMPDA)  
Siti Mahfuzah Sarif, Syamsul Bahrin Zaibon 521
THE VENDOR AND USER ORGANIZATIONS CHARACTERISTICS FOR COTS SOFTWARE EVALUATION AND SELECTION  
Fauziah Baharom, Feras Tarawneh , Jamaiah Hj. Yahaya, Azida Zainol, Nurnasran Puteh, Haslina Mohd, Norida Muhd Darus, Zaharin Marzuki @ Matt, Azman Yasin 527
INCORPORATING INNOVATIONS IN ONLINE PRODUCT DESCRIPTIONS TO REDUCE PRODUCT UNCERTAINTY IN AGRIBAZAAR PORTAL  
Nor Farzana Abd Ghani, Nor Azila Mohd Noor, Nor Iadah Yusop, Huda Ibrahim, Mohd Khairudin Kasiran 533
IMPLEMENTING BISM AND CCL ALGORITHM FOR MANAGING AUDIO STORAGE  
Hammuzamer Irwan Hamzah, Low Tan Jung 539
PRINCIPLES AND GUIDELINES FOR DEVELOPING IMPLEMENTATION METHODOLOGY OF CUSTOMER RELATIONSHIP MANAGEMENT (CRM) SYSTEMS  
Khalid Ali Rababah 546
TRANSFORMING NOUN PHRASE STRUCTURE FORM INTO HEURISTICS AND RULES FOR DETECTING COMPOUND NOUN IN MALAY SENTENCE  
Suhaimi Ab Rahman, Nazlia Omar 553
MISUSE CASE MODELING FOR SECURE E-TENDERING SYSTEM  
Haslina Mohd, Mohd Afdhal Muhammad Robie, Fauziah Baharom, Nazib Nordin, Norida Muhd Darus, Mohamed Ali Saip, Azman Yasin, Azida Zainol, Nor Laily Hashim 558
DEVICE READINESS OF TABLET COMPUTER FOR CLASSROOM USE  
Ahmad Hanis Mohd Shabli, Noorulsadiqin Azbiya Yaacob 565
THE MEDIATING EFFECT OF MANAGEMENT INFORMATION SYSTEM (MIS) ON WAREHOUSE LAYOUT AND EFFICIENCY IN SMALL AND MEDIUM ENTERPRISES (SMES)  
Adam Mohd Saifudin, Nizamuddin Zainuddin, Mohd Azwardi Md Isa 572
INFORMATION DISSEMINATION AND FAIRNESS PERCEPTIONS: THE CASE OF INLAND REVENUE BOARD MALAYSIA  
Natrah Saad 579
FACTORS THAT CONTRIBUTE IN SUCCESSFUL IMPLEMENTING OF MODULARITY PRODUCT: STUDY OF MANUFACTURING FIRM IN MALAYSIA  
Amlus Ibrahim, Rohafiz Sabar, Mohamad Harith Amlus, Shahimi Mokhtar, Ahmad Shabudin Ariffin, Naimah Amlus 583
ORGANIC PADDY FARMING PRACTICE TO LEARNING APPLICATION  
Zakirah Othman, Amran Muhammad 587
FILTER-WRAPPER BASED FEATURE RANKING TECHNIQUE FOR DYNAMIC SOFTWARE QUALITY ATTRIBUTES  
Siti Sakira Kamaruddin, Jamaiah Yahaya, Aziz Deraman, Ruzita Ahmad 593
THE EVALUATION OF V-HAJJ: A COURSEWARE FOR HAJJ LEARNING PROCEDURES  
Mohd Fitri Yusoff, Abdul Nasir Zulkifli, Nur Fadziana Faisal Mohamed 599
EVALUATIONS OF THE ISLAMIC SEX EDUCATION (ISE) COURSEWARE PROTOTYPE FOR PARENTS BASED ON COGNITIVE THEORY  
Abdul Nasir Zulkifli, Nurtihah Mohamed Noor, Fadzilah Siraj 605
ACTOR-NETWORK THEORY IN CONSOLIDATING COLLABORATIVE WEB PLATFORM METHODOLOGY FOR KNOWLEDGE COLLABORATION  
Mohd Adan Omar, Amal Ibrahim, Huda Ibrahim 612
THE USEFULNESS OF ONLINE QUESTIONNAIRE SYSTEM AMONG STUDENTS IN HIGHER LEARNING INSTITUTION  
Azizi Bin Abas, Azman Taa, Fazli Azali, Baharudin Osman, Hyder Yahya Atown 618
THE MEDIATING ROLE OF ORGANIZATIONAL INNOVATION ON THE RELATIONSHIP BETWEEN KNOWLEDGE MANAGEMENT PROCESSES AND ORGANIZATIONAL PERFORMANCE IN THE PUBLIC SECTOR  
Mojtaba Naghavi, Zainal Abidin Mohamad, Murali Sambasiva 625
A QUALITATIVE STUDY OF INNOVATIVENESS, STRATEGIES AND LEADERSHIP STYLES OF SUCCESSFUL WOMEN ENTREPRENEURS IN MALAYSIA  
Cheng Wei Hin, Filzah Md. Isa, Norashidah Hashim 629
TOWARDS DEVELOPING COGNITIVE PROCESS MOBILE GAME-BASED TRAINING (MGBT) MODEL  
Syamsul Bahrin Zaibon, Norshuhada Shiratuddin, Siti Mahfuzah Sarif 635
A CASE STUDY OF SOFTWARE PROCESS ASSESSMENT AND CERTIFICATION (SPAC) MODEL IMPLEMENTATION  
Fauziah Baharom, Aziz Deraman, Abdul Razak Hamdan, Shafinah Farvin Packeer Mohamed 641
MALAY SIGN LANGUAGE FOR THE DEAF AND HEARING IMPAIRED  
Norida Binti Muhd. Darus, Nur Tahrina Binti Abdullah, Ariffin Abdul Mutalib 647
INVESTIGATING THE KNOWLEDGE CREATION PROCESSES IN A LEARNING MANAGEMENT SYSTEM (LMS)  
Mazida Ahmad, Merza Abbas, Wan Ahmad Jaafar Wan Yahaya, Sobihatun Nur Abdul Salam 652
A HEURISTIC RULE-BASED APPROACH FOR MONITORING OF HEMODYNAMIC DATA IN CARDIOTHORACIC INTENSIVE CARE UNIT  
Rabiah Abdul Kadir, Abdul Rahman Ali Ali Al Maweri, Mohd. Zamrin Dimon 657
DESIGN, PURPOSE OF USAGE AND THE IMPACT OF LMS ON STUDENT LEARNING: A PRELIMINARY FINDINGS  
Kung Siew Min, Fadhilah Mat Yamin, Wan Hussain Wan Ishak 661
THE UNDERSTANDING OF SOCIAL NETWORKING SITE ADOPTION AS S-COMMERCE PLATFORM  
Kamarul Faizal Hashim, Shafiz Affendi Mohd Yusof 665
ENHANCED QUALITY OF ELECTRONIC CLINICAL RECORD THROUGH OPEN-SOURCE TOOL  
Kashif Nisar, Saima Nisar, Abas Md Said 671
MODELING DIGITAL WAYANG KULIT BASED ON TRADITIONAL WAYANG KULIT CHARACTERISTICS  
Jasni Ahmad, Zulikha Jamaludin 678
INTERACTION DESIGN FOR DYSLEXIC CHILDREN READING APPLICATION: A GUIDELINE  
Fakhrul Anuar Aziz, Husniza Husni 682
THE RELATIONSHIP OF KNOWLEDGE MANAGEMENT CAPABILITIES, LEARNING ORGANIZATION AND ORGANIZATIONAL PERFORMANCE IN PUBLIC SECTOR OF DUBAI GOVERNMENT  
Taufiq Tai Gak Whee, Rohana Ngah, Yap Ching Seng 687
BALANCED SCORECARD FRAMEWORK FOR IT PROJECT TENDER EVALUATION  
Norida binti Muhd Darus, Haslina Mohd, Fauziah Baharom, Maznah Mat Kasim, Norita Md.Norwawi 693
PERSONAL, SOCIAL AND ORGANIZATIONAL FACTORS IN USAGE OF COLLABORATION SYSTEMS FOR RESEARCH  
Halimi Zakaria, Norzaidi Mohd Daud, Fazli Idris 698
MULTI-CRITERIA DECISION MAKING IN KNOWLEDGE SHARING BEHAVIOUR AMONG MALAYSIAN STUDENT  
Nor Intan Saniah Sulaiman, Khodijah Md Ali, Mazlan Mohd Sappri 703
A METRIC-BASED EVALUATION MODEL FOR APPLICATIONS ON MOBILE PHONE  
Azham Hussain, Maria Kutar 708
SEMANTIC NETWORK REPRESENTATION OF FEMALE RELATED ISSUES FROM THE HOLY QURAN  
Ku Ruhana Ku-Mahamud, Faudziah Ahmad, Aniza Mohamed Din, Wan Hussain Wan Ishak, Farzana Kabir Ahmad, Roshidi Din, Noraziah Che Pa 714
SOCIAL MEDIA FOR BUSINESS: KNOWLEDGE GATHERING THROUGH FOCUS GROUP SESSION WITH BUSINESS OWNERS  
Shahizan Hassan, Norshuhada Shiratuddin, Nor Laily Hashim, Sobihatun Nur Abdul Salam, Mohd Samsu Sajat 719
WOMEN ENTERPRENUERSHIP IN MICRO CREDIT PERFORMANCE: THE PRELIMINARY STUDY IN KELANTAN  
Nor Haryanti Md Nor, Siti Norbaya Mohd Rashid, Rabihah Nawawi, Fadhilah Mohd Ishak, Mohd Sazali Mohd Zain 724